SaaS & software vendors
Keep customers informed about incidents, maintenance windows and new releases — with versions per component.
Outages happen.
Losing trust doesn't have to.
A branded status page, uptime monitoring and instant updates over email, Slack, Teams, Discord and webhooks — so customers hear about incidents from you first.
7 days of every Pro feature ·No credit card required
status.northgale.app
NNorthgale
Subscribe to updates Elevated API latencyMonitoring
A fix has been deployed and response times are back to normal. We're monitoring closely. · 12 min ago
Web applicationOperational · 99.98%
Public APIDegraded performance · 99.71%
Background jobsOperational · 100.00%
PaymentsOperational · 99.99%
60 days agoToday
Reach subscribers wherever they already are
- Slack
- Microsoft Teams
- Discord
- Webhooks
- JSON API
Why a status page
An outage is a technical problem. Silence turns it into a trust problem.
Incidra gives you one calm, credible place to communicate — before customers start guessing.
Fewer tickets when it counts
One trusted link replaces hundreds of “is it down?” emails, so your team can focus on the fix.
Updates in seconds
Post from a template, mark the affected components and notify every channel in one step.
Proof of reliability
A public uptime history shows prospects and customers that you take operations seriously.
Inside the dashboard
Built for the worst ten minutes of your week.
This is what your team opens when something breaks: calm, clear and one click away from telling customers what's going on.
Know where you stand the moment you sign in.
The overview answers the first questions of any incident before you ask them: what is affected, who is listening, and what is already happening.
dashboard.incidra.com/overview
1 Uptime, monitors and reach, always in view 2 What customers see right now 3 Slow checks show up before they become outages
- Live page status with 100-day uptime, monitors down and subscriber count
- Ongoing incidents and maintenance, one click away from the next update
- Every component and monitor side by side, slow checks included
Incident communication
Clear updates, from first alert to resolved.
Walk customers through every incident with a status lifecycle they instantly understand.
- Investigating, identified, monitoring, resolved — each update timestamped
- Mark exactly which components are affected, and how badly
- Reusable templates so the first update goes out in seconds
- Notify all subscribers — or post quietly when you choose
Incident
Elevated latency on the Public API
- Investigating09:14
We are investigating reports of slow API responses in the EU region.
- Identified09:30
A saturated connection pool on a database replica. Rolling out a fix.
- Monitoring09:46
Fix deployed. Response times are back to normal.
- Resolved10:15
This incident has been resolved.
Affected Public API Web application
Scheduled
Database upgrade to PostgreSQL 17
Sun 02:00 – 04:00 CET · Public API, Web application
Auto-start
at 02:00
Auto-complete
at 04:00
Bulk export & faster search
TodayWeb application4.11.24.12.0
Rate limit headers
6 days agoPublic APIv2.3.0v2.3.1
Maintenance & releases
Planned work, announced and handled on autopilot.
Schedule maintenance ahead of time and let Incidra start and complete it for you. Publish software updates so customers always know which version they're on.
- Auto-start and auto-complete at the times you set
- Collapse far-future maintenance until it's relevant
- Version history per component, published as release notes
Uptime monitoring
Know before your customers do.
HTTP checks as often as every minute. When an endpoint goes down, Incidra updates your status page and alerts your team — automatically.
MonitorsLast 36 checks
api.northgale.app/healthevery 1 min · 142 ms
app.northgale.app/upevery 1 min · Timeout
northgale.appevery 5 min · 88 ms
What happens when a check fails
- 2 consecutive checks fail
- Linked components switch to major outage
- Your team is alerted by email or Slack
Everything included
Built for the way real teams operate.
No add-ons, no per-subscriber pricing. The essentials are in every plan.
Unmistakably yours
Your logo, favicon, colors and browser title — with a light and dark theme. Preview every change live before you save.
Your own domain
Serve your page on status.yourcompany.com. SSL is issued automatically.
Private pages
Protect pages with passwords, an IP allowlist or one-time email links.
Multiple pages
Run separate pages per product, region or client from one account.
Unlimited subscribers
Never pay more because more customers care about your uptime.
Public JSON API
Embed your current status in your app, docs or support widget.
Team-ready & secure
Invite teammates with roles, enforce two-factor auth, sign in with SSO providers.
Who it's for
One tool, wherever uptime matters.
Agencies & MSPs
Give every client their own branded, optionally private status page — managed from one team account.
Internal IT & platform teams
One source of truth for employees about the tools they depend on, protected behind a password or IP allowlist.
Up and running in minutes
Three steps to calmer incidents.
- 1
Claim your page
Pick a subdomain, or bring your own domain.
- 2
Add components & monitors
List the services customers care about and point monitors at their endpoints.
- 3
Share the link
Add it to your app, docs and support replies. Customers subscribe themselves.
Your status page will live at
https://yourcompany.incidra.com
We run on Incidra, too.
Our own status, incidents and maintenance are published with the same product you're looking at. Built and operated by Progresso ICT.
Pricing
Simple plans. Unlimited subscribers.
Start with a 7-day trial of every Pro feature. Pick a plan when you're convinced.
Starter
$10/ month
Start free trial- 1 status page
- Private status page
- Up to 10 components
- 5 minute interval monitors
- <48h Email support
- Chat support
Pro
Included in your trial$25/ month
Start free trial- Up to 3 status pages
- Private status pages
- Up to 50 components per page
- 2 minute interval monitors
- <24h Email support
- Chat support
Enterprise
$99/ month
Start free trial- Up to 10 status pages
- Private status pages
- Unlimited components
- 1 minute interval monitors
- <24h Email support
- Chat support
Need higher limits or invoicing? Get in touch for custom pricing.
FAQ
Questions, answered.
Something else on your mind? Email [email protected] — a real person replies.
What is Incidra?
Incidra is a hosted status page and uptime monitoring platform. It helps you communicate outages and planned maintenance, monitor your endpoints and keep customers informed — all in one place.
Which notification channels are supported?
Subscribers can follow your status page by email, Slack, Microsoft Teams, Discord or webhook. Need another channel? Let us know — we gladly consider new integrations.
Is there a limit on the number of subscribers?
No. Every plan includes an unlimited number of subscribers.
Can I use my own domain?
Yes, every plan supports custom domains. Add a CNAME record for the (sub)domain you want to use, and an SSL certificate is issued automatically within 24 hours.
Can I make a status page private?
Yes. Protect a page with one or more passwords, restrict it to an IP allowlist, or let the people you add sign in with a one-time email link — ideal for internal tools and enterprise customers.
Is there a demo status page I can look at?
Yes — Incidra's own status is published on Incidra: status.incidra.com.
Do you offer a free trial?
Yes. You get 7 days of every Pro feature for free, no credit card required. After the trial you choose the plan that fits.
None of the plans fit my needs. Can you help?
Absolutely. We offer custom pricing for teams that need extended limits. Reach out to [email protected] to discuss the possibilities.